At The HR Dept we work with a wide range of SME businesses, just like yours. From recruitment to redundancy and everything in between, we can provide you with HR and employment law support every step of the way.
See what some of our clients have to say about working with us.
We were recommended to Serena and her team by another similar sized business to us. We have 28 staff and was finding it hard to keep on top of the HR in house. We found it was taking away from the day to day of running a successful business, we also felt the stress and pressure of looking after the HR was causing us to not focus properly on progressing the business.
It was without question one of the best business decisions we have made. Having Serena and her team on call for any problem alleviates any uncertainty with any HR problem. It gives us the confidence that we are handling the situation correctly and that allows us to implement the right procedure to sort it out safe in the knowledge we are doing everything right.
If you were thinking of outsourcing your HR this is the company you should go to.
While the world has Batman and Robin to ensure justice and tranquility for all, Cobb PR and Cobb Digital have access to an even better dynamic duo … Serena and Lisa at The HR department. In the good times, they are wonderful sources of knowledge and have answers for all our questions. But when times get a bit more challenging, they have proven to be knowledgeable, supportive and terrier-like in their advice and attention to detail. Without doubt, they are the best team to have on your side. My only hesitation in recommending them is that I don’t like sharing!
It is a pleasure working with the HR Dept in Eastbourne. They deal with both routine and exceptional HR matters in a responsive, knowledgeable and unfussy, practical way. I have recommended them to several other businesses and would be happy to do so again.
We at Roedean are extremely pleased with the Training provided by The HR Dept. The trainer made the sessions informative and fun.
Very approachable, and very sensible with their help and advice. Dealing with staff problems is a mine field, and getting worse, but with these people on board I know I am following the correct procedure to hopefully resolve any problems that may arise. Keith Price Eastbourne Tyre Co Ltd
Instructing the HR Department was the best business decision we’ve made in a long time. From the very beginning they helped us with the introduction of robust staff contracts and employee handbook that isn’t filled with jargon, it contains clear and understandable policies. The knowledge and expertise of Serena and Lisa in employment matters is excellent and it is reassuring to know that we are able to trust them completely. However, more importantly to us, they are considered to be members of our team who not only continue to provide us with the best advice but regularly exceed our expectations, are friendly, approachable and always available when we need them. I would have no hesitation in recommending HR Department, they would be a huge asset to any business.
Macleod Pinsent Care Homes Ltd
Romi Pinsent is Director of Macleod Pinsent Care Homes Ltd, a family run care home with over 20 years of experience in supporting people with dementia and mental health conditions.
We caught up with Romi about her experience working with The HR Dept and how our local expert Serena May and her team supported Romi and the care home with a unique and personalised service.
Getting in touch
After working with previous HR providers on an ad-hoc basis, Romi was seeking a more personal service that offered consistency and continuity. A quick online search led Romi to call The HR Dept and discuss the HR needs of her business with Serena.
Romi’s initial enquiry was regarding specific advice on policies and procedures for the highly legislated industry that she operates within. After discovering that The HR Dept was not only proficient in this area but local enough to pop by to talk in person, it soon became clear that there were other services she felt the care home could benefit from.
After taking the time to get to know Romi and the needs of the business, The HR Dept devised unique solutions to suit the care home. From creating a personalised company handbook to advising on GDPR legislation.
The HR Dept have provided the following HR services to Macleod Pinsent Care Homes Ltd:
• Advice line and insurance
• Contracts and handbook
• Onsite management training
“Over the years we have used many different HR companies which have predominantly been large national companies with head offices located nowhere near our business. These companies did cover us, however, we felt there was no personalised service.
Prior to instructing The HR Dept, our employee handbook was so vast and not personalised to our industry, it was confusing for staff to use and needed streamlining. The HR Dept Eastbourne came in and reassured us that they would be able to help us create a new, robust document.
This was the beginning of our relationship and 3 years later I don’t know what we would do without The HR Dept Eastbourne, we have built close relationships with all members of the team and if we’re in any doubt about how to proceed, a quick, friendly phone call is all it takes to receive some guidance”.
Director, Macleod Pinsent Care Homes Ltd
James Dempster is Co-owner and Managing Director of Cobb Digital, a Brighton based, data-led digital marketing agency. Established in 2013, Cobb Digital use data to inform and tell compelling stories for a range of clients, primarily working in the healthcare and b2b sectors.
We caught up with James to hear about his experience working with The HR Dept and how our local HR experts, Serena May and team, supported him through various HR issues over the years.
Getting in touch
During an exciting period of growth for the business, James was on the lookout for HR support and legal advice on his people management. As the business expanded and needed more staff, James was in need of new employment contracts and reassurance on compliant HR processes.
Discussing these initial requirements with Serena, it was clear to James that having The HR Dept onboard was going to save a lot of time and money.
After taking the time to get to know James and the team at Cobb Digital, The HR Dept devised a solution to suit the unique needs of the business. Understanding the company culture was an essential part of the process and HR solutions were presented to seamlessly fit in with day-to-day business operations.
From advice on employment contracts to the implementation of a robust disciplinary and grievance procedure, The HR Dept’s accessible and local service has proven to be of great support to James and his business.
The HR Dept have provided the following HR services to Cobb Digital:
• Contracts and handbook
• Advice line and insurance
• Appraisal documents
• Settlement agreement
James continues to work with The HR Dept and tells us how the team are always available on the other end of the phone to provide support and reassurance. He has built up a good working relationship with both Serena and Lisa over the years and tells us how they understand his business like no other supplier.
“Anyone that needs HR advice or support should look no further than The HR Dept. The level of expert advice and support is unrivalled. I work with several suppliers for my business and theirs is by far the best service I have received. They have become an extension of our team and always take the time to listen before providing precise and exact advice. I would 100% recommend The HR Dept”.
Co-founder and MD, Cobb Digital
Outsourcing your HR can save you time and money.
Employing someone of equivalent experience could cost you as much as 10 times more.
Pay as you go
Preventing People Problems
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