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Managing Acceptable Behaviour at Work

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April 3, 2019
9:30 am
Sutton

We all have a responsibility to create an inclusive and safe working environment. Knowing how to deal with and address unacceptable behaviour in the workplace is key in creating a harmonious and happy working environment.

This half day workshop provides business owners, managers and those responsible for HR, with the knowledge and confidence to recognise and address unacceptable behaviour in the workplace and an understanding of the costly legal and commercial consequences of not doing so.

The workshop will deliver practical and real life examples in an interesting, interactive and thought provoking way to realise what risks you may have in your business.

Who is it for?
This workshop is aimed at line managers or those who have supervisory responsibilities and day-today management of others.

Delegates will be offered a light sandwich lunch.

https://www.eventbrite.co.uk/e/acceptable-behaviour-at-work-training-course-tickets-52662112797

Managing Absence

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April 10, 2019
9:30 am
137-139 High Street
Beckenham
BR3 1AG
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Ever wondered how much absence is costing your business each year? Have you struggled to manage an absent employee, whether long or short term? In this informative and interactive workshop, we will look at the tools we have available for both the management and prevention of sickness absence. These will range from clear absence reporting procedures, sickness documentation, return to work interviews and managing within the law. Utilising practical skills and case examples, covering both short and long-term absence, you will leave the workshop with tips and actions you can put into practice as soon as you step back into the workplace.

Delegates are offered light refreshments.

For more information or to book a place, please click here.

This event starts at 9.30am and finish at approximately 12:30pm.

HR Administration

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April 17, 2019
9:30 am
7 Mulgrave Chambers
26-28 Mulgrave Road
Sutton
SM2 6LE
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This workshop is designed to introduce you to the essentials of managing HR Administration. During the workshop we will provide a brief overview of the core concepts to include storing personnel records, step by step recruitment, induction, probationary reviews, sickness absence and absence recording, end of employment checklist and many more. This will provide you with do’s and don’ts for managing your staff effectively.

For more information or to book a place, please click here.

This event starts at 9.30am and finish at approximately 12:30pm.

The workshops are charged at £150.00 plus VAT per delegate.

jane.chant@hrdept.co.uk 0203 817 4434

Emergency First Aid at Work Training

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May 1, 2019
9:30 am
Jurys Inn, Wellesley Road, Croydon, CR0 9XY

This HSE approved one day course will provide theoretical and practical training in basic life saving first aid. At the end of the course, delegates will be trained to act as an

Emergency First Aider in their workplace.

Every employer, even those with fewer than 5 employees, must carry out an assessment of the risk in their workplace and must decide what level of first aid provision they must

provide. Issues to consider could include the type of work activities taking place, what possible injuries might occur, the size and layout of the workplace, and the proximity to

emergency services.

Consideration must also be given to making sure that there is a sufficient number of trained personnel to cover absences such as sickness and annual leave.

All delegates are assessed and on passing, receive a certificate which is valid for 3 years.

The event will finish at approximately 4.30pm and delegates will be offered refreshments.

To find out more click here.

 

Managing Performance

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May 15, 2019
9:30 am
7 Mulgrave Chambers
26-28 Mulgrave Road
Sutton
SM2 6LE
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Would you like to manage the performance of your employees more proactively? Do you know how to stretch a good performer or recognise a poor one? Ever struggled to deal with it when you know someone is not performing? We will look at the tools we have available for both the management of performance, from setting standards and clear objectives, conducting performance reviews, giving and receiving both positive and negative feedback, to knowing when to ‘step in’ to prevent performance concerns becoming big issues.

For more information or to book a place, please click here.

This event starts at 9.30am and finish at approximately 12:30pm.

The workshops are charged at £150.00 plus VAT per delegate.

jane.chant@hrdept.co.uk 0203 817 4434

Managing Conflict

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May 22, 2019
9:30 am
137-139 High Street
Beckenham
BR3 1AG
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None of us like to admit there are simmering’s of conflict where we work, but at some point, if we haven’t already, we will be faced with a conflict situation. Knowing what it is and how to deal with it is key to ensuring it doesn’t escalate. In this informative and interactive workshop, we will take you   on a practical tour of Managing Conflict, covering the 3 R’s – Recognising, Responding and Resolving. We will not only explore conflict in the workplace, but give you practical tips on handling those difficult conversations and an insight into the role of mediation.

Delegates are offered light refreshments.

For more information or to book a place, please click here.

This event starts at 9.30am and finish at approximately 12:30pm.