None of us like to admit there are simmerings of conflict where we work, but at some point, if we haven’t already, we will be faced with a conflict situation. Knowing what it is and how to deal with it is key to ensuring it doesn’t escalate. In this informative and interactive workshop, we will take you on a practical tour of Managing Conflict, covering the 3 R’s – Recognising, Responding and Resolving. We will not only explore conflict in the workplace, but give you practical tips on handling those difficult conversations and an insight into the role of mediation.
Delegates are offered a light sandwich lunch.
To register your place click here.
Would you like to manage the performance of your employees more proactively? Do you know how to stretch a good performer or recognise and deal with a poor one?
In this informative and interactive workshop, we will look at the tools we have available for the management of performance, including setting standards and objectives, conducting performance reviews, feedback and knowing when to ‘step in’.
This ‘hands-on’ workshop offers a mix of exercises, pair work and small group discussions with case examples. You will leave it with practical tips and actions you can put into practice in the workplace.
This workshop is aimed at line managers or those who have supervisory or team leader responsibilities and day-to-day management of others, in addition to those new to managing others.
Delegates with be offered light refreshments.
To book your place click here.
2019 Training CoursesDETAILS
The HR Dept Exeter presents its
2019 MANAGEMENT ESSENTIALS TRAINING PROGRAMME
This year we are continuing to roll out our new Management Essentials Training Programme of one day in-depth workshops. Looking at a range of subjects aimed at Line Managers, by utilising practical skills and “real life” scenarios, we will give you tools and tips you can use in your workplace.
- MANAGING ABSENCE
- MANAGING PERFORMANCE
- DISCIPLINE & GRIEVANCE
- RECRUITING STAFF
(All dates are Wednesdays)
Each session will start at 10.00am (with refreshments and networking from 9.30) and will finish at 3.30pm. Lunch will be provided.
Basepoint Business Centre, Yeoford Way, Marsh Barton, Exeter EX2 8LB
The cost of attending each workshop is £150 + VAT.
Places are limited so to reserve your place contact us today.