Our clients

I came into contact with Olivia during her time with Faucet Inn Ltd. Here she was leading the HR and Recruitment of a whole new team for a big new opening. I would highly recommend Olivia, she was fantastic to deal with; very on the ball, works with a sense of urgency, sets clear parameters and expectations and is very results orientated.

We have been using Olivia as our HR Consultant for a little under a year. As a small/medium sized company we took a while to find someone who had the correct background to guide and ensure we were legally providing necessary documentation from a HR perspective. We asked Olivia’s advice in various areas of HR and have been working very closely ever since. Olivia has recommended changes and has assisted in their implementation.
She has written policies and procedures and has assisted in delivering these to Management and Staff. She is a pleasure to work with and has helped strengthen our team.
If anyone is looking for HR advice or as we were a long term HR adviser, I cannot recommend her highly enough.

We hired Olivia to help us develop an appraisal and bonus system for our staff. We needed Olivia to step in and quickly get to understand our business and our staff needs, develop a tailored solution, communicate her ideas to the team and drive through the plan. Olivia excelled in all aspects of the brief. She is approachable, flexible and passionate about her work and we have really benefited from her wealth of knowledge and experience. We look forward to working with Olivia on an ongoing basis and would highly recommend her to other businesses looking for HR support.

I am writing on behalf of myself and my staff to say a very heartfelt “thank you” for the presentation you gave. As a result of your expertise in this field and ability to pitch the learning at a level that enabled the Team to really understand their skill set and how to present it, I received some very positive feed-back.

I worked with and Olivia worked for me over a period of 5 years and in that time she improved the level of engagement across the workforce, which helped to drive outstanding result for the business. She also led a succession planning program focussing on ‘Leaders for the Future’ and raising the level of softer skills understanding of existing Leaders. This has resulted in a number of Team Members being promoted to senior roles and has been a tremendous success for the business, helping to drive the ‘Promote from Within’ approach. She also led a series of TUPE processes, and re-organisation programs which were delivered to a best practice standard.

I have no hesitation in recommending Olivia Flattery from The HR Dept. Olivia helped with our search for a new Marketing Assistant earlier this year and we found the service that she offered to be very comprehensive. We had over 300 applicants for the position from the advert that Olivia created for on-line job sites which she selected 15 suitable CV’s from. We then enlisted Olivia to carry out phone interviews to narrow this down to 5 candidates that then came for a face to face interview. All of the candidates were very good and it was a tough choice to select the final candidate for the position. Overall I was very impressed with the service Olivia offered and thought that it was a very cost effective solution for our needs.