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Twickenham, Richmond

Olivia Flattery

Olivia Flattery

  • 07929 037 600
  • 0203 326 2536
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I came into contact with Olivia during her time with Faucet Inn Ltd. Here she was leading the HR and Recruitment of a whole new team for a big new opening. I would highly recommend Olivia, she was fantastic to deal with; very on the ball, works with a sense of urgency, sets clear parameters and expectations and is very results orientated.
Hannah Horler Managing Director and Founder, Cartwheel Recruitment Ltd
Olivia, in her role as Head of HR at Recall was a client of mine. I can honestly say that working with Olivia was an absolute pleasure, both her honesty and transparency in expectations were always on point and made for a very enjoyable working relationship. Olivia's attention to detail and openness in trying new things made my job to support a lot easier and it goes without saying that I hope to work her again soon.
Kevin Smith Director, Rubik Ltd
Having worked with Olivia for a number of years I have found her to be a pragmatic and effective HR professional. Olivia manages day to day issues and large scale projects efficiently and in a highly personable manner which gets great results and makes her enjoyable to work with.

Karnis Mullings Professional and Legal Services Manager, Vista Employer Services
Olivia brings great passion and focus to her role and has driven significant improvements in recruitment, on-boarding, performance management and training/development. Olivia has demonstrated the people, team and leadership skills necessary to help her transition seamlessly to a senior management position. I have no hesitation in recommending Olivia.

James Mayer Senior Director, Intercontinental Programs
I was fortunate to first encounter Olivia in the early part of her career/career development both in terms of her college learning and her first foray into human resources. From the get go I found her to be such a breath of fresh air: positive, 'can do', energetic, solution focused, and driven. She had a most positive work ethic allied to a real inquisitiveness and curiosity about the 'business' of managing people to best effect both for them and their organisation. She was a hard worker, a great colleague and a person on a mission to maximize her talent and potential - which I am delighted to see, from afar, she continues to do. I rate very highly even as this long remove from working together, she is a person of substance and integrity, of infectious fun and intelligence and creativity and I am more than pleased to recommend her.

Donie Wiley, Customer Experience and People Development Professional
I have no hesitation in recommending Olivia Flattery from The HR Dept. Olivia helped with our search for a new Marketing Assistant earlier this year and we found the service that she offered to be very comprehensive. We had over 300 applicants for the position from the advert that Olivia created for on-line job sites which she selected 15 suitable CV’s from. We then enlisted Olivia to carry out phone interviews to narrow this down to 5 candidates that then came for a face to face interview. All of the candidates were very good and it was a tough choice to select the final candidate for the position. Overall I was very impressed with the service Olivia offered and thought that it was a very cost effective solution for our needs.

I worked with and Olivia worked for me over a period of 5 years and in that time she improved the level of engagement across the workforce, which helped to drive outstanding result for the business. She also led a succession planning program focussing on ‘Leaders for the Future’ and raising the level of softer skills understanding of existing Leaders. This has resulted in a number of Team Members being promoted to senior roles and has been a tremendous success for the business, helping to drive the ‘Promote from Within’ approach. She also led a series of TUPE processes, and re-organisation programs which were delivered to a best practice standard.

Mark Franklin, County General Manager UK, Recall
I am writing on behalf of myself and my staff to say a very heartfelt “thank you” for the presentation you gave. As a result of your expertise in this field and ability to pitch the learning at a level that enabled the Team to really understand their skill set and how to present it, I received some very positive feed-back.

Inspector Karen Duckworth, Twickenham Police
We hired Olivia to help us develop an appraisal and bonus system for our staff. We needed Olivia to step in and quickly get to understand our business and our staff needs, develop a tailored solution, communicate her ideas to the team and drive through the plan. Olivia excelled in all aspects of the brief. She is approachable, flexible and passionate about her work and we have really benefited from her wealth of knowledge and experience. We look forward to working with Olivia on an ongoing basis and would highly recommend her to other businesses looking for HR support.

Leigh Bowen Director, 50 North Architects
We have been using Olivia as our HR Consultant for a little under a year. As a small/medium sized company we took a while to find someone who had the correct background to guide and ensure we were legally providing necessary documentation from a HR perspective. We asked Olivia’s advice in various areas of HR and have been working very closely ever since. Olivia has recommended changes and has assisted in their implementation.
She has written policies and procedures and has assisted in delivering these to Management and Staff. She is a pleasure to work with and has helped strengthen our team.
If anyone is looking for HR advice or as we were a long term HR adviser, I cannot recommend her highly enough.

Bea Canitrot Office Administrator, Groundworks 95 Ltd