Jane and Clair and the team have provided a brilliant service for us at The Smile Rooms. As a busy dental practice we needed help with creating a staff handbook, reviewing contracts and also helping with advice on maternity leave, sickness and holiday policies. HR services has provided a prompt and thorough service, being responsive and readily available just when we need them. At the same time they have been fair and sensitive to the needs of both owners, management and employees. We have also found the training courses and regular newsletters useful for keeping up to date with employment law. Thanks to the whole HR team for looking after us so well - I can highly recommend HR services to any small business.
Catherine Tannahill, Dentist and Practice Owner
Having asked Jane Coope of HR Dept. to advise upon a query relating to a contract of employment, i immediately felt confident that it would be dealt with in a professional & prompt manner. Throughout the entire process Jane was always at hand to offer calm,first class advice that allowed the issue to be concluded without any further complications.
Jon Cooke, Galtres Timber
Really great and helpful service.
Natalie Harris, Hutton Bros.
It's reassuring to have the HR Dept on hand to offer up to date, expert HR advice when you need it.
Richard Breckon, Intelsius
I found the HR Department very professional and easy to deal with. They took the time to understand my business and needs and their support and advice was relevant and effective.
D Robinson, Sophies Gift
We have recently called upon the services of this Company on two occasions and have received prompt. clear and concise advice which has ensured that both matters were dealt with within a legal framework as well as keeping a healthy professional employer / employee relationship. For companies who have no HR Dept, this is definitely the Company to use.
A huge thank you for all your help - you made it all so simple & I wouldn't hesitate to recommend you to others, fantastic service & you take the 'scary' out of HR what more can I ask for !?
Melanie Casling, The Curtain Room
After an issue with a member of staff I approached Jane Coope about how to resolve the problem going forward, after consultations with Jane and receiving her professional advice I was able to confidently approach the member of staff with the correct knowledge I needed to enable me to deal with the situation in a fair and agreeable manner, this suited both parties resulting in a positive outcome.
Samantha Atkinson, Owner, Off The Square Hairdressing Salon, York
Our accountant recommended Jane of The HR Dept Vale of York and I am thoroughly impressed. Jane was extremely professional, responsive and supportive. I’m glad to have found the Vale of York HR Dept and will certainly be using their services again.
Laura Buckle, Director, Digifish TV
We are very pleased with the work Jane has done for us and her friendly yet professional manner was appreciated.
We would have no hesitation in recommending Jane and would definitely use her again.
Jill Cooke, Accounts Supervisor, Galtres Timber Ltd
After meeting Jane at a networking meeting I decided to ask her to come to York Against Cancer to give us some help and advice on a couple of HR issues.
Jane's help was invaluable. She looked at our existing processes, made a written report on her findings and gave us recommendations on how to improve.
I would have no hesitation in recommending Jane to my business contacts, friends or colleagues in the future.
I am very sure York Against Cancer will use Jane and The HR Dept for future HR advice.
Julie Russell, General Manager, York Against Cancer
I have always been impressed by the way Jane takes the time to listen and reflect on the business goals and challenges before delivering well thought through solutions. Jane has a collaborative leadership style and she is able to work with a wide range of stakeholders in a way that both supports and challenges to get the best results. She would be an asset to any business that needed a calming hand in a crisis and a strategic thinker to develop the longer range capability and capacity.
Dr Phil Richardson, Regional Chairman, Institute of Directors
HR Dept is an all-round friendly, professional and knowledgeable company. Jane came to meet me in person after initial contact, drafted a proposal and is very good value for money. The proposal from Jane met our exact requirements and was tailor made to our needs. A handbook and presentation material was also provided to delegates - this was comprehensive and ticked every box.
Carl Nickson, Eboracum Security
The HR Dept Vale of York conducted a project on behalf of one of my clients. Clair's work was done well with consideration given to a necessary time frame at a busy part of the year, it was much appreciated.
Laura Moore, AJC Law Solicitors
Lisa has provided everything in the time frames agreed, offered helpful advice and has quite simply been a joy to work with.
Paul Sherwood, Se7en Video Productions Ltd
Paige conducted herself in a very professional manner. Her knowledge of the GDPR scheme, confidence in answering questions, providing the information in an understandable manner, and taking the ‘fear’ out of what is perceived to be a quite a scary new regulation was exceptional. I completely agree with your tweet, if we invest in external accountants, HR should not be left behind. I wish we had come to you sooner and the sleepless nights would have been dramatically reduced!
Hannah, Fruity Kitchen
I wish to take this opportunity to thank you and your team, particularly Clair for all your assistance and support which has been greatly appreciated by me. Without it, we would have struggled to progress in the manner that we have during the last few years.
Adrian , Oleo Solutions.