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Cambridgeshire & North Herts
We deliver outsourced HR services to small and medium-sized businesses across Cambridgeshire and North Hertfordshire. Our approach is personal, hands-on, and grounded in real-world expertise. We provide clear, practical support across every aspect of HR, from drafting employment contracts and policies to offering expert legal advice on complex issues like staff disputes, performance management, and redundancies. Whether you're navigating sensitive situations or planning for growth, we're here to help you get it right.
- Phone 0345 078 8454
- Phone 07483 435800
- Email caroline.white@hrdept.co.uk
- Address Brewers Building, Cambridge Road, Milton, Cambridge, CB24 6AZ
Established HR Support You Can Trust Since 2006, The HR Dept Cambridgeshire & North Herts has been helping local businesses navigate the complexities of HR and employment law.
Whether you need ongoing support through our popular HR Advice Line or prefer a flexible pay-as-you-go option, we're here when you need us. In a world of increasing regulation and risk, we help you stay compliant, avoid costly mistakes, and focus on what matters most: running and growing your business.
Why Choose The HR Dept?
Tailored Advice: Bespoke documents and letters written specifically for your business
Qualified Experts: CIPD-trained professionals who offer practical, solution-focused advice
Local & Personal: We're not a call centre. You'll speak directly to one of us - someone who knows your business
Affordable Peace of Mind: More cost-effective than hiring in-house HR and far less than the cost of getting it wrong
What We Offer:
Unlimited phone and email advice on any HR or employment law issue
Step-by-step, practical guidance in:
People management
Disciplinary and grievance
Dismissal
Absence management
Redundancy
Tailored legal letters and documentation
On-site support when you need it
Tribunal Insurance to protect against tribunal claims and legal costs
We cover local areas from Cambridge, Newmarket, St Neots, St Ives, Huntingdon to Sandy, Witchford, Royston, Baldock and Biggleswade.
Call us today on 0345 078 8454 or email us at caroline.white@hrdept.co.uk
Caroline White
DirectorA chartered member of the CIPD, Caroline has over twenty years HR experience gained in organisations across a range of industries. As a generalist practitioner Caroline has had exposure to all aspects of HR including employee relations, recruitment and selection and training.
Karen Mullally
HR AdvisorKaren is a chartered member of the CIPD member and has been part of our team for over a decade. With insight into the challenges small businesses face, she’s known for delivering clear, effective support—and is available for on-site visits when you need hands-on help.
Sue Peckham
DirectorSue established The HR Dept. Cambridgeshire and North Herts in 2006 and now focuses on management and accounting activities for the team.
Our services
Starting out
Choosing The Right Path
Navigating Problems
Changing Course
End Of The Road
Our location
I've mainly dealt with Karen or Caroline, they have talked me through redundancy process, during Covid, and the furlough payments which was so confusing to start with. They also have helped with any issues I have had with staff when needing advise on possible disciplinary meetings etc. No matter how big or how small they are always there happy to advise. These days you have to be so careful on how you go about things with your staff. Its just so nice there is someone there for that peace of mind to help you with the process.Vicky Bird Director of Anglia Interiors Ltd
Caroline and Karen have been an absolute credit to their HR department and the wider organisation. Their professionalism, integrity, and genuine care for people consistently shines through in everything they do. They approach every situation with a calm, thoughtful manner, ensuring that individuals feel heard, respected, and supported. Whether dealing with complex staffing matters or offering day-to-day guidance, they strike the perfect balance between policy, empathy, and practical solutions. What really sets them apart is their ability to build trust. They communicate clearly, act with fairness, and always follow through on their commitments. Their collaborative approach not only strengthens the workplace culture but also gives colleagues real confidence in the HR function. Caroline and Karen are a true asset to their company, and any organisation would be fortunate to have professionals of their calibre leading the way in HRMick Ford, Little Aqua Academy
Working with The HR Dept has been an excellent experience for Chase Plastics Limited. Their team consistently provides professional, knowledgeable, and practical HR support tailored to the needs of our business. They are responsive, approachable, and proactive in helping us navigate a wide range of employment matters with confidence and clarity. Having The HR Dept as our outsourced HR partner gives us reassurance that we are supported by experienced professionals who genuinely understand our business and priorities.David Harris, CEO, Chase Plastics Ltd
