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Training & Development

One of the greatest assets any business can have is its staff. Employees who perform well will in turn, help the business to succeed. Whether a high achieving team, or a manager with excellent people skills, the performance of your staff will have a direct effect on your business’s bottom line.

Different needs, different skills

We recognise that not all businesses need training in all areas, therefore, in association with our training partners, we provide tailor-made courses to meet your needs. Working closely with you, we will design an individual training programme for your company.

Training courses include;

  • Management and HR
  • Interviewing and Recruitment
  • Discipline and Grievance Procedure
  • Appraisal Training
  • Management Change
  • Supervisory Skills
  • Presentation Skills
  • Leadership and People Management
  • Time Management
  • Health and Safety (including IOSH courses)
  • Personal Development
  • Assertive Behaviour
  • Business Letter Writing
  • Coaching and Mentoring
  • Customer Complaint Handling
  • Delegation Skills
  • Maximising Telesales
  • Minute Taking
  • Negotiating Techniques
  • Stress Management
  • Telephone Techniques
  • Microsoft training

We also provide industry specific training, for example fork lift truck driving, working at height, ladders and trestles inspection and asbestos awareness. Please contact us if you have any particular training requirements and we will be happy to advise.

To view video testimonials, please click here.