Leicester & NW Leicestershire
Local HR Consultancy for Leicester & North West Leicestershire — Outsourced HR Support for SMEs
The HR Dept Leicester & North West Leicestershire provides outsourced HR services and employment law advice for SMEs. We deliver practical, cost‑effective HR support to keep your business compliant, productive and people‑focused.
From contracts and employee relations to recruitment, performance and tribunal protection, our local HR consultants work directly with businesses across Leicester, Loughborough, Ashby‑de‑la‑Zouch, Castle Donington, Sileby, West Bridgford and the wider East Midlands.
Whether you need ongoing HR support or help with a one‑off project, we’re your trusted local partner for personal, tailored HR solutions.
- Phone 01530 553 787
- Phone 0116 217 9558
- Email hr.nwleicsandleicester@hrdept.co.uk
- Address Ashby Offices - Unit N, Ivanhoe Business Park, Ashby-De-La-Zouch, Leicestershire, LE65 2AB
Local, Practical HR Support for SMEs in Leicester & North West Leicestershire
The HR Dept Leicester & North West Leicestershire provides outsourced HR services, employment law advice and hands‑on people management support for small and medium‑sized businesses. Based locally, we offer practical, personal and cost‑effective HR solutions that keep your business compliant, productive and protected.
Your Local HR Consultancy for SME Support
As your local HR partner, you’ll work directly with an experienced consultant who understands the challenges facing SMEs across Leicester, Loughborough, Ashby‑de‑la‑Zouch, Coalville, Castle Donington and the wider Leicestershire area.
No call centres. No generic advice. Just friendly, expert HR support tailored to your business needs.
Our HR Services for SMEs Across Leicestershire
Employment Law & Compliance: Clear, expert employment law advice to keep your business compliant and reduce the risk of costly mistakes.
Employee Relations & Conflict Resolution: Support with disciplinaries, grievances, sickness, performance issues and workplace conflict — handled professionally and sensitively.
Recruitment, Onboarding & Retention: End‑to‑end support to help you attract the right people, streamline onboarding and improve employee retention.
Employee Handbooks & HR Policies: Bespoke, legally compliant handbooks and HR policies tailored to your business, ensuring clarity, consistency and strong foundations for managing your team.
Performance Management: Practical guidance and systems to help you set expectations, manage capability and boost productivity across your team.
Contracts & HR Documentation: Up‑to‑date employment contracts, agreements and essential HR documentation created in line with UK legislation and tailored to your business needs.
Training & Development: Practical HR and management training designed to build confidence, capability and stronger communication among your managers and teams.
Tribunal Indemnity Insurance: Financial protection for your business with tribunal indemnity insurance included in your HR support package.
On‑Site HR Support When You Need It
Because we’re local, we can provide fast, face‑to‑face support across Leicester and North West Leicestershire. Whether it’s an urgent employee meeting, a sensitive issue, a disciplinary hearing or an investigation, we’re available when you need hands‑on HR expertise.
Get in Touch Today
Whether you need day‑to‑day HR advice, help managing people challenges, or fully outsourced HR services, we’re here to support your business every step of the way.
Contact us today for a free, no‑obligation consultation and discover how our local HR expertise can save you time, money and give you peace of mind.
Meet the Team
Nicola Morrison
Managing Director (AKA Chief People Problem Solver!)Based in the heart of Leicestershire, Nicola leads The HR Dept Leicester & North West Leicestershire, delivering expert HR and employment law support to local businesses. With 30+ years’ experience, she offers practical, no-nonsense solutions for compliance, people management, and growth.
Nikki Long
HR & Employment Law Consultant (AKA HR Problem Solver and Font of all Knowledge!)Nikki is your trusted HR and Employment Law expert, helping businesses across Leicestershire stay compliant and thrive. From contracts and handbooks to disciplinary and grievance support, she delivers practical, pragmatic, tailored HR solutions with clarity and confidence.
Lauren Moore
HR Officer (AKA The People Process Pro!)Lauren supports businesses across Leicestershire with expert HR advice and practical solutions. From onboarding and contracts to compliance, disciplinary, and employee relations, she ensures smooth processes and helps companies thrive with confidence.
Kennedy
Chief 'Pawformance' Officer (AKA Wellbeing Champion!)Kennedy is our four-legged wellbeing ambassador, boosting team morale and promoting a healthy work-life balance. From joining countryside walks to spreading positivity in the office, Kennedy brings joy, calm, and a wagging tail to every HR challenge.....because happy teams perform better!
Our Services
Our location
Frequently Asked Questions
Here are some of the questions we’re asked most often by local SMEs.
What kinds of real‑life HR problems do you help SMEs solve?
Running a business means people issues pop up when you least expect them — from sickness and performance worries to team tensions or behaviours you’re not sure how to handle. We’re here to help you deal with these situations calmly, legally and confidently, so you don’t have to navigate them alone.
How will your HR support make things easier for my business day‑to‑day?
We take the stress out of managing people by giving you clear, practical next steps — not jargon, not theory. Whether you need quick advice, documents that actually work in real life, or support handling a difficult conversation, we make HR feel manageable so you can stay focused on running your business.
What are my options if I’m not sure whether I need ongoing HR support?
You don’t have to decide straight away. Many local businesses start by asking for help with a single issue, and then choose a retained package once they see the value. Others prefer to dip in and out on a PAYG basis. We’ll talk through what’s happening in your business and help you choose the most cost‑effective option.
What Our Clients Say......
The service we receive at the HR Dept Loughborough is second to none! Very easy to access, and the quality of advice and expertise is outstanding. It puts us at real peace of mind knowing the team are always there to help and guide us. You always speak to professional, competent, and trustworthy advisors. Highly recommend.
The team at HR Dept deliver a fantastic service. They have all the answers and offer as much advise and help that you require across all aspects of Human Resources.
I employed Nicola to help with a difficult situation in my business and her knowledge and experience was second to none. You wouldn’t believe how much that helped… it was like a heavy weight was lifted off my shoulders. I can’t recommend her enough 🤗 Thank you Nicola your a star ⭐
The HR department has been an absolute game changer for my business - Saffron Catering! I can not recommend highly enough
Excellent HR Support from Nicola at The HR Dept. Nicola provided outstanding support in drafting a contract, ensuring clarity and precision. Her expertise and efficiency made the process seamless. Highly recommend The HR Dept
I have recently worked with Nicola at The HR Dept for help with HR compliance, and I couldn’t be more impressed. Nicola was especially helpful I was offered tailored individual advice that felt both relevant and reassuring and she was genuinely invested and answered every one of my many questions! I would highly recommend Nicola and the team to any business looking for reliable, local HR expertise.
We have been using Nicola and the Team at HR Dept for all our HR requirements for the last year, and it has been so seamless, so supportive, and we can't thank you all enough. From supporting with our global consultancy contracts to staff onboarding and answering all the questions we have to ensure our protection you have been amazing. One of the easiest recommendations I can make :)