The HR Dept has been integral with the setting up and ongoing day to day operations relating to HR concerns within the hotel. Belinda and her colleagues are like members of our team and their advice and guidance has proved to be vital. As a 5-star hotel we offer the highest level of service to our guests, so we also look for a similar standard of attention when we choose companies to work with. Belinda and her team at The HR Dept have been invaluable to us as a new business helping to ensure everything we do is by the book and correct. Their level of attention and detail is very reassuring, and we never have to wait to speak to someone, which in this day and age is key. This is a truly professional operation and one we would not hesitate to recommend.
Scott Andrews, General Manager, Lympstone Manor
We were lucky enough to be introduced to Belinda and haven’t looked back since. Her knowledge on HR issues has proved to be invaluable. Whenever we communicate with Belinda, we always receive a reply in a timely manner. I would not hesitate to recommend Belinda to anyone with HR issues and will continue to use her for the foreseeable future!
Theresa Benson, Director, Adopstar
To have a team of professional HR Consultants on standby whenever we need advice and support is reassuring as well as giving us the confidence that we are dealing with our staff issues in a clear and concise way, but more importantly within current employment guidelines. Belinda and her staff at the Exeter Office are invaluable to our business, ensuring we are dealing with our people both fairly and in the right way at all times.
Gary Blade, Operations Manager, Affordable Energy Ltd
We began working with The HR Dept earlier this year and we have been highly impressed with the service that Belinda and Heidi have provided. We weren’t big enough to take on a full time HR Manager and the services of The HR Dept looked to suit our requirements perfectly. They provide expert advice and have saved us many hours of management time as well as helping us through some complex HR situations with practical and sensible HR advice.
Caroline Williams, Operations Director, Appen
Belinda and Heidi are my “Safety Blanket”. Not knowing the intricacies of employment law, they have been invaluable at steering me in the right direction when dealing with all matters in HR. Their responses are prompt and helpful. I’ve been with The HR Dept now for a year and I wouldn’t be without them.
Stefanie Holt-Wilson, Owner, The Bake House, Salcombe
HR regulations are a minefield for a business owner and unless you have an internal HR department you’re a serious risk of getting something unintentionally wrong. However, with Belinda and The HR Dept Advice Line Service, I now have someone who is passionate about making sure my business doesn’t fall foul of employment law. I like the fact that Belinda sees things from a practical, employers perspective and in terms of cost and efficiency, outsourcing our HR function to Belinda is one of the best decisions we’ve ever made. Belinda has steered us through the maze of employment law. Having Belinda as our ‘HR Manager’ allows me to concentrate on other business matters and have the peace of mind that our HR processes are taken care of. I would not hesitate to recommend Belinda to other business owners. I’m delighted that we’re working with Belinda who is a vital part of my business.
David Thomas, Chairman, Bluegrass Group
Finding Belinda and her team has been a life saver for our business in helping us plough through ever-changing law in the work place. They are very easy to approach and are also helpful and patient with their support.
Tanya Knight, Director, CHX Products
We have worked with The HR Dept for nearly two years, they are always on hand to provide HR advice and support as and when we need it. The work and information they deliver is always to the highest standard and will work with us to get the best results.
Vicky Moss-Crump, Operations Manager, Cosmic
I could not recommend The HR Dept more highly, they are helpful, friendly, informative and extremely knowledgeable. The team are always on hand to help guide you through any tricky issues and offer advice as and when you need it.
Tasha James, HR and Health & Safety Co-ordinator, C P Arts Ltd
I can wholeheartedly recommend The HR Dept and especially Belinda. When we need help or advice she’s always ready with sound practical guidance. Belinda’s got a great eye for detail and a gift for identifying the most practical way of dealing with any HR issues. She’s helped me to make sure that our company contracts are legally compliant and practical as well as helping with first class advice on any personnel challenges we’ve faced as our business has expanded.
Peter Weeks, Managing Director, Daneswood Solutions Ltd
Belinda and Heid have provided invaluable support to our company over the past three years and have guided us through some difficult and sensitive situations. Small business often do not have a budget for such assistance and support but when costs are managed carefully the exposure to any risk is minimised. The advice given is always prompt, helpful, reassuring and professional - at an often complex and stressful time you sometimes just need a supportive ear to listen to your worries. By using The HR Dept we can be sure that Eco Environmental operates with confidence and is fully compliant and up to date with Employment Legislation.
Fiona Kerslake, Operations Director, Eco Environmental Ltd
As a local community charity looking after those in need of care, comfort and support in their own homes, we rely on our staff and volunteers to help deliver our services. The HR Dept provides us with excellent local help, expertise and advice, understand charities, the role of volunteers, staff and our sector. There is always someone at the end of the phone or contactable by email which is very reassuring to the Board of Trustees and senior charity staff.
Rachel Gilpin, Chief Executive, Estuary League of Friends
We run a dental business and were using a remote law firm for HR support. Following several HR incidents, we decided that we would benefit from a personal service. We have worked with Belinda and her team for several years. Their personal rather than solely “legal” approach to managing staff has been invaluable.
Jo Davis, Partner, Exeter Orthodontic Practice
Thank you Belinda and Heidi for always dealing with our urgent queries so quickly and efficiently. Having you both at the end of the phone gives us confidence in our personnel structure, saving us so much time and revenue.
Julie Heywood, Salon Co-ordinator, Gershwins Hairdressing
The HR Dept have been assisting our GP Practice for many years and have consistently offered and provided sound, pertinent and relevant advice in all matters relating to HR. Belinda has grown her team over the last 3 years quite significantly and her staff have adopted her pragmatic and positive approach. It is a great comfort for the surgery to have this service sitting in the background. With changes in legislation occurring more often, it is a necessity to have access to the profound knowledge and support that Belinda and her team provide. Not only are they there ‘on tap’, but excellent training sessions are available throughout the year which are extremely well attended. I highly recommend The HR Dept.
Zoe Newey, Practice Manager, Imperial Medical Practice
Belinda and her team are fantastic. If you are looking to deal with an HR company who make it their business to care about you and your business, then the HR Dept in Exeter are the company for you. Whilst they deal with employment matters with great professionalism and integrity, they also deliver that personal touch which sets them apart from their competition.
Andrew Garman, Director, Oakwood Group of Businesses
We have a mix of full-time, part-time, permanent, contract and freelance people. Combine that with managing creative talent and we need expert help and advice. Belinda and her team have been supportive and challenging, friends to rely on and at times a shoulder to cry on. Highly recommended.
Paul Nero, Managing Director, Radio Exe
I have used The HR Dept for the last 3 years. The HR Dept offers an excellent and cost effective service. Over the last year I have had times when I have needed good, solid, legal advice regarding staff employment. It has been a relief to know that there is reliable and sound advice at the end of the phone. All queries however big or small are answered in a timely manner. A big thank you Belinda and Heidi for everything you have done for me.
Louise Ford, Practice Manager, Raleigh Surgery
We have been working with Belinda and The HR Dept now for some time and have never regretted our decision in engaging their services. Their knowledge and support on all matters relating to employment is extensive and very welcome. Belinda’s professionalism and ability to translate complex employment law and practice, gained from her many years’ experience, into effective advice is hugely valuable. In addition her response time both by phone and email is excellent. We would not hesitate to recommend Belinda and the team at The HR Dept, and in fact, do so regularly.
Adam Stone, Managing Director, Rokk Media
Belinda and the team at The HR Dept Exeter provide expert advice and resources when we need it and keep us updated and compliant. They are the human of Human Resources. As we grow the South West Coast Path Association they provide us with wise words to guide us through a great deal of change whilst still enabling us to be a flexible and responsive employer.
Esther Pearson, Director, South West Coast Path Association
The HR Dept Exeter has provided us with a valuable service. The independent, impartial and professional service has guided us through difficult situations and delivered outcomes which we would not have achieved on our own. In so doing, The HR Dept Exeter have saved us a lot of time and money. We would not hesitate to recommend this service.
Chris Harvey, Director, St Ives Bay Holiday Park
I have known Belinda and the HR Dept Exeter for over 2 years. In that time she has re-written our employee handbook and provided us with detailed employee contracts and has demonstrated her extensive knowledge of all matters concerning employee employment law. Belinda has been a great asset to my company, knowing she is just a telephone call away gives us piece of mind when we are dealing with the ever changing legislation within employment law. Belinda provides a truly professional service and has guided us through the disciplinary procedures when dealing with awkward employee matters. Most importantly Belinda has saved us time and money and I have no hesitation in recommending Belinda and the HR Dept to anyone who is running a business.
Mike Covell, Managing Director, Summerleaze Residential Home, Exmouth
As our business has grown we have found the HR requirements needed to support the business have grown. Having Belinda and her team take on the HR role with our business has been a brilliant development - they feel like an extension of the team. As the employer I feel supported by The HR Dept Exeter to support everything HR and also for my team knowing that there is an HR person they can go to is very valuable too. What I like about Belinda and her team is that they take the time to support you and answer questions. I would highly recommend them to anyone seeking a 1st class HR Department.
Dave Barr, Managing Director, South West Business Connections
Belinda, Heidi & Debbie are a fabulous team always giving me the best advice if I have any staffing issues and the best way to deal with them. This then gives my staff confidence in me and my business. I recommend Belinda and her team all the time as the employment laws are always changing.
Emma-Jane Linehan, Owner, Viva Hair
Belinda and the team at The HR Dept have always been very efficient providing support to manage HR at Wallingbrook. Their guidance and advice on producing HR policies, employee handbooks, contracts and changes to employees’ terms and conditions have been invaluable. I would happily recommend them as we have been highly satisfied with the service and support provided and find the team friendly and professional.
Lucy Harris, Practice Operations Manager, Wallingbrook Health Group
We commissioned Belinda/The HR Dept to support our charity with a fairly complex reorganisation of senior staff. As a small organisation we did not have the capacity and expertise internally to deal with this ourselves and Belinda/The HR Dept were incredibly supportive, sensitive and professional, making the whole process as smooth and easy as it could possibly have been for all parties involved. I would wholeheartedly recommend The HR Dept.
Paul Rosam, Chief Executive, The Amber Foundation
We have used Belinda Newton of The HR Dept over the past three years for various employee related matters. We are a five person team based in Exmouth and find ourselves frenetically busy throughout the year. It goes without saying that matters of employment can be, at times concerning and it is always a comfort to know that Belinda is at the end of the phone should we have any issue. I found her to be efficient, professional and knowledgeable in all matters relating to employment and we are delighted with the service she has provided to us because this really takes the pressure off certain aspects of running your own business. We are grateful to Belinda and her team for all that they have done for us in recent years.
Bainbridge Tancock, Director, Bainbridge’s Estate Agents
I am more than happy to recommend Belinda who has been invaluable in providing an additional HR resource and sounding board. Belinda is highly professional, competent and above all pragmatic in her approach to employment law and HR management.
Beth Rogers, HR Director, Blue Chip Holidays
Belinda and her team at The HR Dept have provided us with a responsive and business minded service that safeguards the interests of employee and employer alike. Their advice has been fair and practical meaning they are our go-to company for HR advice and support
William Flint, Director, Bluebird Care
Belinda has given amazing support for our Community Business. Her approach to a sensitive staffing matter was calm, supportive, very professional and inspired confidence in me to be able to confidently handle the situation competently. Thank you, I feel this may not have gone as smoothly as it did without The HR Dept.
Sue Hitchcock, Trustee, Coffee on the Corner
Devon Air Ambulance Trust has recently been working with The HR Dept (Exeter) on a large stand-alone HR project. The complexity and sensitivity of this work needed a high level of expert advice, in-depth HR knowledge and professional guidance. Belinda and Heidi have been more than able to provide this level of service, all delivered with a reassuringly personable and customer-focused approach. I would be very happy to recommend The HR Dept to anyone looking for a provider of HR services and advice locally.
Helena Holt, Chief Executive, Devon Air Ambulance
“The support we have had from Belinda and her team in developing and implementing our new Performance Management system has been invaluable. Nothing was ever too much trouble. They took the time to discuss our needs and listen to our concerns to enable them to produce a working process suited to our organisation. They have been friendly and supportive throughout the experience. Thank you.”
Carol Tompkins, HR Manager, Devon Communities Together
Belinda is an outstanding HR professional who has built a great team in The HR Dept. They have delivered a number of commercially sound HR solutions to Disklabs and have a broad range of subject expertise in current legislation, TUPE, employee disputes and termination. As a business who has a number of government contracts, it is important that we “do the right thing” by our staff and HR Dept helps us achieve this.
Matt Jones, Director, Disklabs Ltd
As a small but growing business we found our HR demands were becoming more complex, but we couldn’t justify a full time HR employee due to the level and irregularity of the input needed. We have found The HR Dept’s services fitted the need exactly and they will for some time be our chosen HR resource I am sure.
Ian Garcia, Director, East of Exe
As a firm of Chartered Accountants we have used The HR Dept Exeter ourselves on a number of occasions, and have also introduced them to clients. The professional service has been a great help, and excellent value for money, and we would not hesitate to recommend them again in the future.
Michael Jones, Director, Easterbrook Eaton Ltd
We were personally recommended to Belinda and her team at The HR Dept. After an initial introductory meeting we instructed her to provide our company with revised employment contracts and an up-dated staff handbook. Belinda's team have provided outstanding advice and support throughout the whole process. I would have no hesitation in recommending The HR Dept to anyone seeking employment related advice.
Jonathan Bye, Director, Eric Lloyd & Co
We heard about The HR Dept from a radio advertisement and being a relatively small company we instantly liked the friendly personal approach. We certainly were not disappointed upon meeting Belinda Newton and her staff in the Exeter Office. We have used them on several occasions and each time we have received extremely good advice from the, which was clearly and concisely explained and where necessary we were given the templates to work with. We would have no hesitation in recommending their services to any company, small or corporate.
Elaine Blackshaw, Proprietor, Exeter Hotels
Thank you for the excellent and efficient service you and your team have provided, during the past year. We have no hesitation in recommending you to other businesses who are in need of assistance with any human resource matters. You and your staff are very knowledgeable and requests for help with any employment issues are dealt with efficiently and swiftly. As we are only a small company with a few employees, it is very reassuring to know that we are able to call on you, for help with any staffing concerns we may have.
Rose Lamb, Director, First Four Off Road Ltd
We engaged the HR Dept. at Exeter for a business structure review in early 2018. I can say, without hesitation, that Belinda and her colleagues provided a professional and most efficient service. Moreover, there was a great deal of sensitivity to the process and we were very impressed with the support and guidance throughout. The HR Dept. would certainly be a first port of call for any HR related matter.
Steve Carter, Sales & Marketing Director, Frobishers Juices Ltd
The HR Dept have been the perfect solution to our HR problems. They’ve reviewed, developed and supported us to implement an up-to-date set of employment documents. After being ill-advised by a national company, The HR Dept has certainly given the service a personal touch – Belinda and the team were always on hand and quick to respond with expert advice.
Scott Clarke, Director, Michael Clarke Ltd
We have introduced Belinda from the HR Dept in Exeter to a number of our clients. The service provided has been professional and efficient and has reduced the regulatory burden that is commonplace when dealing with employment issues. Belinda clarifies and deals with issues in a quick and efficient manner. We would have no hesitation in recommending Belinda to clients in the future.
Simon Mortimore, Proprietor, Mortimore & Co Chartered Certified Accountants
The HR Dept offer a great service and practical and professional advice. It is reassuring to know that they are always there to help.
Fiona Rook, Director, My Business Centre Ltd
We have always found The HR Dept to be very helpful and knowledgeable which has ensured the continued smooth running of our own business. We would not hesitate to recommend them and always receive a quick, efficient service when needed.
Karen Warnham, Practice Manager, Penmellyn Veterinary Group Limited
I have many years of experience in managing and employing staff, but I've always had the backup of the corporate HR department for advice and guidance. When I set up my own company, I wanted a similar arrangement and was fortunate to meet Belinda Newton at a networking event. She provides me with support, guidance, and peace of mind; it’s like having an HR department but at a fraction of the cost. If you’re an employer, then I recommend you give Belinda a call, her professional and efficient service is an asset for my business.
Simon Wilkins, Director, Quay Click Ltd
I have known Belinda at The HR Dept for about 2 years through various networking events. At the beginning of this year we needed to update our Contract of Employments and produce a Company Handbook. Belinda at The HR Dept. stepped in and produced these for us to the highest standard; our contracts trebled in size and the company handbook is 60 pages long, which now covers every eventuality for our business. I would have no hesitation in using Belinda at The HR Dept. again, or recommending her to any of my existing or future clients.
Danny Frayne, Director, QuickPrint (South West) Ltd
We have been working with The HR Dept for almost a year now and are delighted with the service and especially the support provided. As a small company it’s impossible to know about all the employment legislation and the various nuances but of more importance to us, is the backing and common sense approach to helping us deal with employee issues. The speed of response is great – along with a very cost-effective service. Thank you Belinda and team!
Julie-Ann Adams, Managing Director, Really Green Credentials Ltd
Belinda Newton of the HR Dept is quite simply a brilliant attribute to Sampson Hall, she makes our people problems and issues disappear! Thoroughly professional and knowledgeable in all she does, she provides practical solutions in a dynamic and straight forward way. She knows the art of the possible within SMES, is fun to work with and an expert in her field, I would whole heartedly recommend her to any organisation that needs to up its HR performance.
Phil Sampson, Director, Sampson Hall
Belinda Newton and The HR Dept are real professionals. I have used their expertise several times, most recently to work through a difficult redundancy situation but also to advise us on our GDPR strategy. Belinda spells out the options and advises on the best approach, thus removing the worry that a business owner can feel when dealing with staff issues. She delivers what she says she will when she says it will be done (in one case by working through sickness!) I would highly recommend The HR Dept to any business.
Andy McCreadie, Managing Director, Sandler Training
I have used the HR Department on numerous occasions and have been delighted with the very professional service I have received. They have offered a clear and concise solution to me and I have found them engaging and a delight to work with. Not only that but they have truly listened and provided me with a clear path and strategy to move forward.
Katie Griffin, Director, Sawdye & Harris
Since our inception in 2010, Spicerack have used The HR Dept’s services on many occasions. As a start-up company, with less than 10 employees, we’re too small to hire our own HR Officer. However we take HR extremely seriously, and many of our decisions require expert guidance. It’s great that we can be assured that our employee contracts, and other legal compliance, are spot-on, but knowing there will be expert one-to-one advice on the end of the phone, or email if you prefer, is invaluable. I’m sure we’re not the only business who like to think of The HR Dept as their very own HR department.
Dave Harrison, Executive Creative Director, Spicerack Media Ltd
We have been with the HR Dept Exeter for almost a year and I can honestly say that I wish I had invested in this invaluable relationship and resource many years ago. We no longer waste time or worry over issues that we know require up-to-date skill, knowledge, experience, and of course, time and attention. We hand our worries over to a 'colleague' we have a genuine relationship with and are forever in awe at the immediacy of Belinda's support. Nothing is too small to approach her with and whatever concerns we, as an organisation, consider too daunting are quickly brought into perspective and are superbly and skilfully managed by a colleague who will always make life (and sleep) easier for you.
Eilis Rainsford, Chief Executive, StepOne
I approached The HR Dept because as a local family run company we needed HR support. It is not easy to keep up with all the day-to-day changes made to the laws to protect both the employer and the employee. The HR Dept has helped us in a number of areas from staff contracts to disciplinary matters. The thing I liked most about The HR Dept is their friendly and efficient approach which I found to be extremely professional. I would not hesitate in recommending The HR Dept to any company looking for HR support.
Steve Hinds, Partner, Taste
We called in Belinda and her team to help deal with a tricky staff issue that we were faced with, following a recommendation from one of our clients. We have been impressed with the service she and her team have provided. She was able to help immediately and guided us through the various stages of the matter expertly. When subsequent issues arose, and Belinda was unavailable, her staff were very supportive and fully aware of the details of the case we faced, so were able to continue to provide a seamless level of advice. I would thoroughly recommend Belinda and her HR Dept. team for any employment issues you may experience.
Ruskin Wilson, Partner, Thompson Jenner LLP
As our company grew it became clear we needed clear and concise HR support. However as with most small businesses it was simply not feasible to employ someone specifically for the role. This is where Belinda and her team came in. They are experts in their field and helped to ensure that staff contracts and handbooks were in place and making sure that we are compliant in both the needs of the business and employee. As a business owner I fully realise I cannot be an expert in everything so to have The HR Dept to advise at any time is a huge weight off my shoulders allowing me to focus on my core business. We are also in the outsource business so can fully recognise the benefits of having a fully functional HR Dept at my disposal but only when I need them rather than the high costs of dealing with HR internally. I cannot recommend them highly enough.
Steve Burchell, Managing Director, UFH CAD Designs
Belinda’s advice over the past few years has been invaluable, both in terms of keeping the Company’s contracts up to date with the changes in legislation and in providing advice on handling the day to day issues that employment throws at you. The best thing is that the advice Belinda gives is clear, understandable and practical, grounded in the reality of running a small business. I have no hesitation in recommending her to any company.
Nigel Wilkinson, Managing Director, WNW Digital