A most enjoyable course. Tom has a lovely relaxed and knowledgeable style, enabling me to be more open than usual and get to some home truths- Attended Personal Effectiveness.
Bob McKay, Technical Director, Navitas
Whenever I need support and advice for any HR matters, complex or small, the HR Dept are on hand and ready to help. Recently I’ve needed to consult with the team regularly to guide me through some challenging situations at work. The verbal consultations with Sarah at the Kenilworth office were quickly followed up with a briefing document and all the necessary paperwork to ensure the process remained smooth and professional, from start to finish.
David Wiley, Managing Director, Polar Electro (UK)Ltd
The best money we’ve ever spent on training. Tom ran a leadership development programme with our management team and achieved incredible results. As a team, we are now much more cohesive, focused and motivated, and we’re communicating in a much better way. The course really has transformed the team and the business. Tom’s interactive style of delivery engaged everyone, so that they felt able to contribute effectively to the conversations. We are exploring ways in which Tom will work with us in the future.
Sarah Adamo, Trelawny SPT Ltd
The HR Dept play a significant role for ourselves as a business. All the team are incredibly knowledgeable, helpful and friendly.
We have had an incident recently where I have required assistance at 5pm on a Friday, Tracey from HR Dept has stayed over to get this completed for me the same day.
They will always go above and beyond, and I would highly recommend their services.
Jenny Verman, Head of eLearning & Operations, MTD Training Group
We really did get so much from the session. It was interesting to learn about each other.
I have already had feedback from the staff members saying how interesting it was and thanking me for having him come in to speak with us. We have all come away feeling like we can use the information in work and in our home.
I would very much recommend Tom's service through you to others as he delivered the session in a fun way but covered a lot.
Sam DeMarco, Uni City Lodge, Coventry
I have been working with the HR Department (Kenilworth) for over 2 years now and have always found them to be always available. They offer straightforward, practical and honest advice which is tailored to your specific issue. Having spoken with other providers including ACAS you are often left with a very generic response. The HR Department are there every step of the way and talk you through a process if you have a specific issue that needs attention. I would highly recommend the HR Department and do not plan on using anyone else for the foreseeable future.
Emma Lawrence, DSA Ltd
I thought the course was good. It certainly made me aware of the different styles of both leadership and also people in general and what to consider when working with/ for other people particular those with different mind sets than your own. I also enjoyed the general feel of the course. No role play (a good thing) but a good variety of tasks.
-Attended the Leading Your Team training
Rob Webster, Senior Engineer, Geotechnics
We have been with HR dept for a number of years and the service is excellent. Would recommend them to everyone. As they excel in there support to your organisation
Anita Dinnes, FGI Ltd
The trainer for Managing Difficult Conversations was engaging and used interactive methods. This enabled the information to be retained. We had lots of activities and group work to keep us all interested. The trainer did not give us all the answers to problems we may face but taught the psychology and tools to use when problems may arise. He also showed us different methods, strategies and the purpose of meaningful dialogue. I really enjoyed this training and hopefully it will prepare me for years to come. Highly recommended.
, Heart of England Mencap
Some months ago Zenzero Solutions decided to change supplier for HR related matters. After much searching we contacted the HR Dept who were not only quick to respond but very proactive in their approach to explaining their support and advice options for Employers. Following the initial comprehensive review we have received excellent and prompt service whenever we have had a question or matter which we needed to have resolved. To date we have been extremely pleased with the response and advice that we have received and would have no hesitation in recommending The HR Dept.
Jacqui Powell, Zenzero
We have been working with Tracey Hudson’s team at The HR Dept South Warwickshire since 2013 and have found their advice and support invaluable. Having the facility to call on their expertise has allowed me to concentrate on the growth and development of Fuel Recruitment, safe in the knowledge that any HR issues I am faced with will be handled swiftly and competently.
Mark Esom Managing Director, Fuel Recruitment
I used the South Warwickshire office of The HR Dept to recruit an Accounts Clerk for my growing business. They helped me every step of the way; from drafting the advert for the position to helping me with the interview process. Their cost-effective service saved me time and money, and removed a lot of the stress involved. I would definitely use them again.
Tim Harlock Managing Director, Alpha Electrical Midlands Ltd
I am very happy with the services provided by Tracey Hudson and her team. The response is always swift and professional, yet friendly and personal. The real value to us as a small company is the peace of mind that comes with knowing we have The HR Dept behind us with their professional and up to date knowledge at all times.
Wendel Noordzij Associate, Expense Reduction Analysts
Tracey's guidance was invaluable when an employee was found to be bullying others in the department. She prepared letters and issued guidance for meetings so that the appropriate information was gathered and disciplinary action could be undertaken. She steered us through so that we could attain the most satisfactory outcome. It is sometimes difficult to see through the emotion sufficiently to determine the best way forward. The most natural response to an employee is not necessarily appropriate. Tracey ensured that every action we took was appropriate, explaining why a different action would be wrong. Sometimes it was not obvious but she was always right. It is good to have her to turn to when a problem surfaces.
Christine Horner Managing Director, Margaret Hills Clinic Ltd
We have built up a good relationship with Tracey and she has been instrumental in helping us to implement a more professional approach to human resources. Her approach is friendly, helpful and professional. I have no hesitation in recommending their services: nothing is too much trouble for them
Janet Mace Technical Director, Simms and Woods Ltd
Tracey provided a great service to orbit services during a very busy period. Tracey supported the business on some tricky HR issues and also created some useful training material which has added value to our managers. Would definitely use Tracey again without hesitation!
Stuart MacLean Assistant HR Business Partner, Orbit Group
I have supplied occupational health services to Tracey for a long number of years. Tracey is very good at detail as her referrals always contain the right amount of information for my team to be able to action her requests without further questions. Tracey runs a 'tight ship' and succeeds in having the right balance for an understanding HR department taking an independent view which understands both the employers and employees views. I would have no hesitation in recommending Tracey and her team
Peter Mills Commercial Director, H&G Healthcare Ltd
In today's complex world of HR it is indeed a truly comforting scenario to have the support of Tracey Hudson at The HR Dept. We are a midlands-based business employing 80 people and our first exposure to outsourced HR has been at the best end of expectations. Tracey brings the business a unique blend of leading-edge knowledge explained in a way that allows the business to make key decisions in a straightforward way. Her flexibility, dedication and desire to complete tasks gives you the best of both worlds with the feel of still having your own HR Dept. Tracey Hudson is a very high calibre individual and I have no hesitation in recommending her to potential future clients.
Chris Tyler CEO, Birmingham Optical Group
The HR Dept provides invaluable support to our organisation. Knowing we have local, professional support removes the stress, and considerable risk, of trying to deal with HR issues without the necessary expertise. They understand how we work with charities, and represent value for money.
Sue Linfield, Finance Director, Compton Fundraising Consultants
We were very fortunate to find the HR department.
Having to go through an industrial tribunal was new to us, being a small practice.
The large HR provider we had been paying religiously for four and a half years provided a desperately poor service and were more interested in tying us in to another five year contract than anything else.
Tracey at the HR department guided us through the process, forced our original provider to meet their commitments to us and delivered a great result in the end.
I cannot recommend her highly enough.
Dr Steve Allen, GP Principal and Clinical Director, Coventry and Rugby CCG