Effective Communication and Influencing Skills WorkshopDETAILS
Good communication skills are an essential ingredient in maximising the potential of valuable relationships at work. This workshop is aimed at individuals who deal with, support or manage team members or customers and anyone who wants to achieve more in working relationships and within their teams.
This course will help you:
- To improve your communication skills
- Learn how to influence others
- Increase your credibility
- To achieve more in working relationships
- With ways to deal with aggressive people
- To develop assertiveness
By the end of this course you will have gained an understanding of techniques that can be applied to everyday situations and have learnt practices you can use to develop your influencing skills toolkit.
Who is this course for? Employers or team leaders who would like to develop their communication skills and create more efficient working relationships.
Time: 10am to 1.30pm
Cost: £145+ VAT
Click here to find out more.