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Management Development Programme

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10:00 am

We are launching a Management Development Programme specifically designed for Supervisors, Team Leaders and New and Established Managers.

This consists of 8 practical and interactive half day workshop modules (10-2pm). Small groups (max 10 people) with the cohort of delegates for the duration of the programme. 1-2-1 coaching between each module, to ensure learning is implemented in the workplace.

Module 1 – Effective Team Leadership
Course aim:
• Draw on management and leadership skills to – Communicate with confidence, delegate effectively, motivate to enable a high performing team

Module 2 – Performance Management
Course aim:
• Consider the tools for managing performance
• Set performance standards and objectives
• Conduct effective reviews to ensure objectives are met
• Understand the principles of giving and receiving feedback

Module 3 – Managing Conflict
Course aim:
• Recognise how to respond and resolve conflict in the workplace – practical tips on
how to hold difficult conversations

Module 4 – Managing Disciplinary and Grievance procedures
Course aim:
• Understand the Disciplinary process using the ACAS framework.
Includes procedures for – suspension, investigation, hearing, appeal, and how to
store relevant paperwork and for how long

Module 5 – Communicating with confidence
Course aim:
• Use body language effectively
• Communicate assertively
• Display confidence in conversations, team meetings and presentations

Module 6 – Leading and managing change
Course aim:
• Recognise the impact of change
• Know how to engage and support your team through the stages of change
• Learn how to plan and lead through change

Module 7 – Managing Absence
Course aim:
• Review tools and create action plans for the management and prevention of
sickness and absence
• Manage short, sporadic and long term absence

Module 8 – Effective Recruitment, Interviewing and Selection
Course aim:
• Demonstrate the steps required for recruiting the right calibre candidate for your vacancy
• Consider the options available for recruiting for your vacancy
• Interview techniques and selection process
• Induction – best practice

For more information or to book your place contact or call

0345 200 0031