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Emergency First Aid at Work

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February 8, 2019

As a good employer you will want to know in the event of an accident or emergency at work you have team members who are suitably trained to help their colleagues and your customers.

This course enables your team members to become qualified emergency first aiders and involves loads of practical demonstrations and guidance.

You may also be aware that as an employer you are required to appoint a member of your team to be responsible for first-aid.

A recent participant said:

“Emergency First Aid – excellent course. Concise, relaxed, and well run”

This course covers:

CPR

Basic Life Support

Conditions and Breathing

Fainting and Shock

Diabetes and Seizures

Dealing with Accidents and Emergencies

Using an AED

Minor Burns and Scalds

Wounds and Bleeding

Minor Injuries and Treatment

Outcome:

All participants will undergo an assessment on the day to ensure they have the required levels of competence to be a qualified First Aider.

Next Steps:

The last course sold out and we know this one will to, so to guarantee your place book today, email [email protected] or call us to find out more on 0131 297 7545.

Pricing:

£99 + VAT per participant

Special rates apply for HR Dept Advice Line clients, please contact us for more detail

[email protected] 0131 297 7545

Management Development Programme

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HR Dept (Trafford & Warrington), Denzell House, Dunham Road,
Bowdon, Cheshire, WA14 4QE

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Our Management Development Programme commencing 12th October 2018 for Supervisors, Team Leaders and Line Managers:

  • 8 practical and interactive half day workshop modules (9am-1pm)
  • Small groups (max 10 people) with the same cohort of delegates for the duration of the programme
  • 1-2-1 coaching (calls or at Denzell House) between each module, to ensure learning is implemented and sustained in the workplace

Management Development Module                               Date

Module 1       Effective Team Leadership                                Fri 12th Oct 2018

Module 2       Performance Management                                 Tues 6th Nov 2018

Module 3       Managing Conflict                                             Thur 13th Dec 2018

Module 4       Managing Disciplinary and Grievance                 Tues 8th Jan 2019

Module 5       Communicating with Confidence                       Fri 1st Feb 2019

Module 6       Managing Absence                                            Wed 6th March 2019

Module 7       Effective Recruitment, Interviews & Selection   Wed 3rd April 2019

Module 8       Managing in Changing Times                              Thurs 2nd May 2019

 

The benefits of the Management Development Programme include:

  • Increase in managerial confidence and capability
  • Increase in staff performance
  • Improved employee engagement and satisfaction levels – among both managers who attend and their staff

To Book email: [email protected]

Venue

HR Dept (Trafford & Warrington), Denzell House, Dunham Road,

Bowdon, Cheshire, WA14 4QE

Price: £1500 + VAT (payable upon confirmation of booking)

[email protected]  0345 053 3665

Can I Really Say That?

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January 15, 2019
9:00 am
The Quadrus Centre
Woodstock Way
Boldon
NE35 9PF
United Kingdom

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Your people are your biggest asset, and by far your biggest investment and clear communication with your employees makes life so much easier. Especially when it comes to addressing HR and preventing people problems.

Would you like to establish an approach to HR that ensures concerns relating to staffing matters can be speedily and easily raised and addressed, thereby ‘nipping in the bud’ potential issues and avoiding time consuming protracted cases developing.  At the same time being reassured that our steps are compliant with employment legislation and commercially sound?

So what gets in the way? So many times we hear business owners, faced with employee issues, say to us “Can I really say that?”

Delivered by Jayne Hart, Director of The HR Dept Newcastle, this practical session will provide you with the knowledge and confidence to be able to say the things you thought you couldn’t. She will offer reassurances that YES- you CAN say that!

To book your place please click here.

[email protected] 0191 594 7789

Absence Management

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January 31, 2019
9:15 am
Quadrus Centre, Woodstock way, Boldon, NE35 9PF
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This half day workshop will cover the importance of managing absence in the workplace and look at the benefits good absence management can bring.

We will cover:

• The different reasons for absence including: sickness, unauthorised, dependent leave, shared parental, maternity, paternity and AWOL and discuss what rights and entitlements employees have and what you can and should do as a Manager.

• Sickness absence in detail, including how to manage short term intermittent absences through formal capability/disciplinary procedures, as well as how to manage long term sickness and the importance of the role of occupational health.

• The importance of understanding what could constitute a disability i.e. mental impairment (e.g. depression) or physical impairment (e.g. migraines) and the reasonable adjustments that an employer has to make, to ensure that you are compliant with the Equality Act 2010, to avoid a disability discrimination claim.

• Initiatives that employers can carry out for the wellbeing of their staff to improve physical and mental health and to reduce employee absence.

• Through a mix of exercises and small group discussions we will consider case examples for managing absence. You will leave this ‘hands-on’ workshop with practical tips and actions you can put into practice as soon as you step back into the workplace.

The workshop costs £135, and £95 for Advice Line Clients.

To find out more information click here.

Managing Conflict

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March 5, 2019
9:00 am
Quadrus Centre, Woodstock way, Boldon, NE35 9PF
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None of us like to admit there are simmering’s of conflict where we work, but at some point, if we haven’t already, we will be faced with a conflict situation. Knowing what it is and how to deal with it is key to ensuring it doesn’t escalate. We will take you on a practical tour of Managing Conflict, covering the 3 Rs – Recognising, Responding and Resolving. We will not only explore conflict in the workplace, but give you practical tips on handling those difficult conversations and an insight into the role of mediation

The workshop costs £135, and £95 for Advice Line Clients.

To find out more information click here.

Effective Team Leadership

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April 30, 2019
9:15 am
Quadrus Centre, Woodstock way, Boldon, NE35 9PF
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Your people are your biggest asset, and by far your biggest investment. So how can you ensure you motivate, inspire and lead your team successfully to achieve their goals on a daily basis? We will explore management and leadership skills that lead to high performing teams, including:

• Communicating with confidence

• Effective delegation

• Successful motivation

Utilising practical skills and exercises, you will leave the workshop with tools and tips you can put into practice as soon as you step back into the workplace.

The workshop costs £135, and £95 for Advice Line Clients.

To find out more information click here.