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Effective Communication and Influencing Skills Workshop

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May 14, 2020
10:00 am
First Floor, 3 Brook Office Park
Emersons Green
BS16 7FL
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Good communication skills are an essential ingredient in maximising the potential of valuable relationships at work. This workshop is aimed at individuals who deal with, support or manage team members or customers and anyone who wants to achieve more in working relationships and within their teams.

This course will help you:

  • To improve your communication skills
  • Learn how to influence others
  • Increase your credibility
  • To achieve more in working relationships
  • With ways to deal with aggressive people
  • To develop assertiveness

By the end of this course you will have gained an understanding of techniques that can be applied to everyday situations and have learnt practices you can use to develop your influencing skills toolkit.

Who is this course for? Employers or team leaders who would like to develop their communication skills and create more efficient working relationships.

Date – Thursday 14th May 2020

Time: 10:00 – 13.30

Price – £145+VAT

Book your place here

Recruitment and Interviewing Skills Workshop

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February 13, 2020
10:00 am
3 Brook Office Park,
Emersons Green,
BS16 7FL
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Employment starts with recruitment. Get this right and not only will you avoid a whole host of employment issues down the line, you’ll also get the best talent on board that’ll take your business to the next level.

This course will cover:
• How and when to advertise for new staff
• What the best recruitment methods are
• Competency based interviewing
• Tips and techniques for consistent and effective interviews
• Role match and personality profiling
• What the RISKS are in recruitment and how to avoid them

By the end of the course you will have developed your recruitment and interviewing techniques, a great skillset to have in-house and it’s one that can save you and your business a whole load of expensive agency fees!

Date and Time

Thursday 13th February

10.00am – 13.30pm

Price – £145+VAT

To book your place click here

Employee recruited. Job done…….(The case for effective on boarding)

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October 15, 2019
8:30 am
Spithurst Hub
Spithurst Road
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The cost of poor onboarding can have a big impact on your bottom line.

Companies that leave on-boarding to chance will experience up to 20% of new hires leaving in the first 45 days.

A recent Gallup survey found that only 12% of employees strongly agreed that their organisation does a great job of onboarding new employees. That means 88% don’t think their organisation is doing a great job.

According to Digitate, employees who had a negative onboarding experience are twice as likely to look for other career opportunities in the future.

However, in research conducted by Glassdoor, organisations with a strong onboarding process improved new hire retention by 82% and productivity by over 70%.

Join us and find out about the skills and tools required to deliver a positive onboarding experience to your new recruits in this highly interactive workshop.

Click here to book your place

Business Banana Skins (Saving your Business from the Unforeseen)

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November 29, 2019
8:00 am
The Cumberland Hotel
34-36 Grand Parade
BN21 3YT

The HR and H&S Dept have teamed up with East Sussex Fire & Rescue Service to provide this informative seminar aimed at small and medium sized businesses.

Did you know that 80% of businesses that suffer a serious fire close within 18 months?

Despite being able to re build their physical assets, their customers are often long gone!

Postponing your health and safety checklist is risky business. What once might have seemed like a lesser priority, has the potential to come back tenfold. Get it wrong and there are huge ramifications for your business, reputation, bank balance, employees, customers, family and more.

Did you know in the year 1 April 2017 to 31 March 2018 a total of 109,685 employment tribunal applications were received? The highest sum awarded in an employment tribunal claim in 2017/18 was £415,227 in an unfair dismissal claim.

Employment law continues to become more complex, the costs of getting it wrong have never been higher. You don’t want to break the law or face an expensive tribunal.

By planning and pre-empting situations, your can massively reduce risks for you and your business.

This session will:

  • Highlight the potential costs of the unforeseen
  • get you up to speed on Fire Safety Law and its implications
  • give you an overview of Fire Risk Assessment and what that means to your business
  • Highlight your legal obligations and responsibilities
  • provide you with useful information and guidance that can be taken back and used in the workplace

Time: 8.00am – 10:30am

Click here to book your place

‘Leading with Confidence’ Programme

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September 12, 2019

If you have people management responsibility and want to be a more effective leader, book your place on our FULLY FUNDED ‘Leading with Confidence’ management development programme.

The 3 half day modules cover:The 3 Modules will take place on:

– Effective Team Leadership – Thursday 12th September 2019

– Managing Conflict at Work – Thursday 17th October 2019

– Managing with Confidence – Tuesday 1st October 2019

Through a mix of proven practical exercises, small group discussions and individual learning, each of the workshops will provide you with guidance,

practical tips and techniques that will give you the confidence to be a more effective and confident leader.

You will be able to put into practice everything you have learned as soon as you step back into the workplace.

To book your place please contact us.

For more information please visit:

Please be aware that places are limited and booking is essential. 0345 053 3665

‘Restructuring and Managing Employees in Changing Times’ Programme

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September 19, 2019
WA14 4QE

Restructuring job roles, making redundancies, managing changing expectations of employees in the workplace and having the know how
and confidence to do this can be a challenge for even the most experienced of managers.

This Programme of 3 half day (morning) modules is aimed at Business Owners, Managers or those responsible for HR involved in business change and restructuringaffecting employees.

The Programme covers the following:

Module 1 – Restructures and Redundancies – Thursday 19th September 2019

Covering how to restructure your business for growth or consolidation, this module
explains the legal requirements you need to follow, laws on redundancy and
consultation and employee rights to avoid risks of employment tribunal claims.

Module 2 – Managing in Changing Times – Friday 4th October 2019

The workplace is changing rapidly – with the introduction of AI and Augmentation; an
ageing workforce with the removal of the default retirement age and a workplace of
multi-generational employees with differing expectations. We will explore all of these
issues that managers need to be aware of and look at how employees react to change
and how you can best support them.

Module 3 – Managing with Confidence – Friday 25th October 2019

This module will focus on making you a more confident manager in effecting change
and the importance of how you communicate, to ensure you are delivering your
messages in the best way.

To book your place please contact us.

For more information please visit:

Please be aware that places are limited and booking is essential. 0345 053 3665