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Hotel Receptionist

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Stradey Park Hotel, Llanelli
Full-time
Competitive

To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests, with the key aim of retaining and attracting new customers through positive word of mouth.

Requirements

The successful applicant will have…

– Previous experience in a similar role.

– Excellent customer service skills

– Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

– Administer all reservations, cancellations and no-shows, in line with company policy

– Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities

– Knowledge of local area beneficial but not essential

– Will be working a variety of shift patterns including weekends

Queries and CVs to be directed towards:

Bronwyn Lanham [email protected]